The world's largest online retailer of bags and accessories for all lifestyles.

At eBags, we're committed to providing each customer with superior service. From personal assistance to convenient, and real-time UPS order tracking, eBags in-house customer service representatives are focused on customer satisfaction.

Customer Care Phone Hours
Monday-Friday, 7AM to 7PM MST
Saturday-Sunday, 10AM to 2PM MST

We carry a complete line of premium and popular brands, including Samsonite, JanSport, The North Face and Eagle Creek. From backpacks and carry-ons to computer cases and handbags, eBags combines the best selection of products with unrivaled service and extremely competitive prices.

We always love to hear from our shoppers, so feel free to contact one of our Customer Care Specialists for questions or comments. They are available by phone at 800-820-6126 or via email at orders@eBags.com.

For all you do in life, we've got your bag!

eBags Wins Website of the Year Award

eBags is pleased to have won the The Multichannel Merchant (MCM) award again in 2008, also winning in 2001, 2002, 2004, 2006.

See Press Release
See More Awards

Contact Customer Care
If you have a customer service issue that requires immediate attention, please email us or call us toll free at 800-820-6126.

Did you know? eBags also does Corporate Sales & High Volume Orders.

• Customized logo bags for your event
• Corporate gifts that will be remembered
• Promotional products that stand out

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