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Our Security Guarantee

The eBags "Safe Shopping" security pledge is your assurance that you'll never have to worry about credit card safety while shopping at eBags. To win the trust of valuable customers like you, eBags backs up this pledge with three iron-clad safety guarantees.

Safe, Secure Technology

Shopping online at eBags is statistically safer than using your credit card at a restaurant or department store. Technical experts point out that online purchases without human intervention are far safer than traditional credit card transactions because the information is immediately encrypted into a scrambled message that can only be decrypted by an authorized computer.

eBags' servers use Secure Sockets Layer (SSL), an encryption technology that works with the popular Netscape Navigator, Microsoft Internet Explorer and AOL Web browsers. This means your credit card number is scrambled during the transaction process and, unlike in a traditional store, no human ever comes into contact with your credit card number during the approval process.

Millions of Shoppers Can't be Wrong

When you shop online at eBags, you will join millions of other customers who have safely shopped over the Internet. Once you successfully shop at eBags, we're certain you'll be on your way to fully appreciating the power, convenience and security of shopping from home.

No-Risk Safety Guarantee

As a result of the Fair Credit Billing Act, your credit card bank cannot hold you liable for more than $50 of fraudulent charges. If your bank does hold you liable for any of this $50, eBags will cover the entire liability for you -- up to the full $50 -- if unauthorized use of your credit card occurs through no fault of your own from purchases made at eBags via our secure server.

Still don't want to use your credit card on the Web?

We've got you covered! Simply call eBags using our toll-free number, 800-820-6126
and place your order with one of our customer help specialists.

 


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Contact Customer Care
If you have a customer service issue that requires immediate attention, please email us or call us toll free at 800-820-6126.

Did you know? eBags also does Corporate Sales & High Volume Orders.

  • Customized logo bags for your event
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Shop now at www.ebagscorporate.com.

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