Contact Customer Care
If you have a question about your order status, a return, or a purchase you are considering, we’re here to help. Your can contct us via one of the methods below:
Chat with a customer care agent
Chat/Email Support: 5:00am - 8:00pm MST (7 days a week)
- Call us toll free at 1.800.820.6126
Monday-Friday, 8AM to 4:30PM MST
- Send us an email - We will reply promptly within one business day.
- Send us a letter using the provided address and we will respond as soon as we can.
eBags mailing address
5500 Greenwood Plaza Blvd, STE 160
Greenwood Village, CO 80111