eBags Price Match Policy
Request Your Refund
If you have found a lower price on our site or a competitor's site within 10 days of your order, just complete the form on this page to request a refund.
eBags Price Match Policy Guidelines:
- You must first purchase the item on eBags.com before requesting your Price Guarantee. You must file your claim within 10 days of purchase.
- The item must be currently available in the same size, style, model and color that it is on eBags.com, and be in stock and available for purchase on the competitor's Web site.
- Special promotions such as rebates, gift certificates and "buy one, get one" offers are not eligible. Price matches will not be honored on clearance, close out, inventory reduction or timed sales.
- Guarantee applies to authorized dealer Web sites only, must not be an auction site, a discount site (including but not limited to www.overstock.com, www.tjmax.com, www.qvc.com, www.woot.com, www.marshallsonline.com), a search engine or a membership club.
- The Price Guarantee means we will refund you 100% of the difference between the eBags.com price (less any promotional discounts or coupons and excluding shipping and tax) and the competitor's price.
- There is a limit of one guarantee claim per item, per customer.
Guarantee only applies to purchases for personal use. Guarantee does not apply to purchases for resale or commercial purposes. eBags reserves the right to terminate this price guarantee policy or deny a price match at any time due to abuse or any other unforeseen circumstances.