"Poor quality, would never buy again. The zippers are very difficult to pull/open/close, even after I placed a small amount of WD-40 on a Q-tip and carefully applied to the zipper teeth and pull. It takes two hands and a lot of effort to open or close the zippers. After about 5 days of using this daily, the side grey straps came un-sewn and pulled out of the sides. The quality of the 'fabric' feels very cheap. Just not worth the $32.99 I paid for it. I understand that you don't necessarily get much for that price but for this backpack, the price should be $4.99."