"We purchased this as we have a home in the USA and in France and had a very positive previous experience with the Delsey brand. The quality levels of this brand have hugely dropped since our original purchase. We were very concerned that the luggage was not able to go between NYC and our place in Lorraine. The handle when extended is poor quality (shakes and could bend or snap), the wheels are small (too small for rolling on the sidewalks with ease) and the mat finish scuffs easily. I called Delsey and they were totally useless. So our family now has three sets of Delsey and those will certainly be the last we will ever have with them."
"I bought this spinner to substitute a heavy Samsonite, I travel worldwide a lot and I was looking for a light spinner easy to handle. Delsey Shadow look nice outside but it was a total disappointment for me. It worked fine in my first trip, but at the second trip it cracked in two places, at the top front side and at the bottom back side down. I found out the plastic shell is very thin and not so flexible, that's the reason it breaks so easily. I totally regret to buy this spinner, not worth the money and the headache, I didn't even bother to get it replaced because this spinner is not sturdy at all and I know it will break again. I will buy another brand such Samsonite or Segue(Italy) when I comeback to Europe this year.
TWO THUMBS DOWN FOR THIS LUGGAGE, don't waist your money with this crap!!!"