Keeping our communities safe: eBags's response to COVID-19
Tuesday March 17, 2020
To our eBags Community,
In this unprecedented global climate, the health and safety of our associates and customers is top priority at eBags.
To support the worldwide efforts to slow the spread of the Covid-19 virus, we are encouraging all of our employees to work remotely during that period.
We continue to monitor the updates from federal, state and local officials, and are actively following guidance and recommendations from the Centers for Disease Control (CDC). We will provide further updates as the situation continues to develop.
We’re committed to standing by you at this uncertain time. To that extent, you can reach us:
Customer Service Team: We will continue to provide you with exceptional customer service via email and chat. Our Customer Service team is ready to help with your questions. Email firstname.lastname@example.org, chat live by visiting the help center or call us at 1-800-820-6126
eBags.com: Remains open for business but we recognize some deliveries may take a few extra days. We will also allow customers to return items outside of our normal 30 day return window by contacting our customer care team.
Social Media Channels: If you need us reach out. We’re staffed remotely to be able to respond as quickly as possible.
We thank you for your patience and understanding during this extraordinary time. By working together responsibly, we will overcome this challenge. And when the world is ready to travel again, eBags will be ready to join you.
Some coupons & discounts are not applicable to certain brands or products. Additional discounts & coupons are also not applicable to items that are marked as:
Black Friday Deals
Cyber Monday Deals
Terms & Conditions for eBags Coupons and Discounts
At eBags, Free Shipping, Percent Savings, Dollar Savings and Reward offers are all considered to be promotional offers. Free Shipping is not available to Alaska or Hawaii.
Coupons and discounts apply only to available inventory and your next purchase. We're sorry, but we do not offer rain checks. Coupons and discounts may not be combined with other coupons or discounts. Coupons and discounts may not be applied to the purchase of email gift certificates or to eBags corporate sales orders.
Free Shipping promotions are determined based on the total pre-tax value of the items in your shopping cart after any discounts have been applied.
FREE standard shipping on ALL orders over $49 within the contiguous 48 United States. Free Shipping is not available for Alaska or Hawaii.
Travel set consists of: Mother Lode Duffel 21", Classic Packing Cubes 3pc Set, Classic Pack-it-Flat Toiletry Kit and Classic Shoe Sleeve 2pc Set
Duffel 21" meets most airline carry-on requirements (even when fully expanded)
Duffel 21" has an easy access front zip compartment with interior mesh zip pocket
Duffel 21" features a large main compartment with compression straps
Duffel 21" has 2 exterior quick-grab zip pockets and 2 front feet for a tip-free design (even when fully packed)
Packing Cubes 3pc Set consists of three sizes: Small, Medium and Large
Packing Cubes are made with premium materials to ensure a lifetime of opening and closing
Packing Cubes are the greatest thing ever invented—said everyone, everywhere
Pack-it-Flat Toiletry Kit packs as flat as a pair of jeans yet fits everything imaginable
Pack-it-Flat Toiletry Kit features multiple compartments including wet pockets, a hook for hanging and an exterior grab handle
Shoe Sleeve 2pc Set are designed to fit women's and men's shoes (comfortably fits up to size 13)
Shoe Sleeves feature draw string closure with a versatile stretchy fabric
21.5" x 15" x 9"
20.5" x 13.5" x 8.5"
9 lbs, 1 oz
840D & 900D Twisted Poly
Lifetime Warranty* against defects in materials and workmanship
Detailed Product Description
Finally, the perfect travel uniform that takes the guesswork out of packing and what bag(s) to travel with. This travel set features the eBags Mother Lode Duffel 21", Classic Packing Cubes 3pc Set, Classic Pack-it-Flat Toiletry Kit and Classic Shoe Sleeve 2pc Set. Not only does this travel set enable you to travel like a pro, it also encourages you to be a better, more organized packer. Our packing cubes, toiletry kit and shoe sleeves are sure to help you create a well-organized home on-the-go.
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Airline Carry-on Guide
Common airlines and their carry-on size and weight restrictions.
We'll help you choose the right duffel, based on your travel needs and packing style. Our size ranges are based on the L x W x H of the item.
Sized for the bare minimum, such as a 3-1-1 kit, magazine, travel documents, snacks.
Sized for items such as clothing, 3-1-1 kit, books, travel pillow/blanket, iPad.
Sized for weekends. Tablet or eReader, clothing, shoes, toiletries, books, travel pillow/blanket.
Sized for long weekends, with clothing, shoes, toiletries, jackets, bulky gear.
Sized for week-long trips, with large amounts of clothing, shoes, toiletries, bulky gear.
Exterior Dimensions Guide: Luggage
Dimensions include wheels and handle but not expandability. These are the dimensions airlines recognize.
Interior Dimensions Guide: Luggage
Dimensions DO NOT include Wheels and Handles. This is the case size or packing area.
Best of the Best
An item achieves "Best of the Best" distinction when eBags customers give it exceptionally high marks in their post-purchase reviews. In order for an item to be "Best of the Best," it must meet the following criteria:
The overall rating must be 4.5 out of 5 stars or better.
90% or more of customers must say they would recommend it.