"It looks great - I got the purple and I haven't even left the house with it yet but I have gotten compliments from everyone who has seen it. The problem is that the purple dye on the leather trim is rubbing off on everything it touches. It is on my skin, on my wall, and all over an expensive pair of jeans. This is my only complaint with it, but the dye won't come off the wall so be careful."
"I love the look and functionality of this bag. However, the first time I used it an outisde seam ripped at the upper left hand, rear corner of the bag, at the curve. I simply had this bag in my car for a w/end in San Diego and discovered this when I returned home.
I Was so disappointed as I literally tracked down and purchased this bag after seeing another on a flight.
The Customer Service was excellent, resulting in sending me a replacement bag. However, they sent black, after I specified it was the Merlot set (3 pieces). This now leaves me w/out the matched set I had so wanted. If there is any way you can get me the 21" spinner in the Merlot in exchange for the black I would greatly appreciate that."
"The Suitcase arrived, I had purchased it as a gift for a friend and honestly it is soooo big that my friend could travel in it herself!! Going to have to return it but unfortunately ebags doesnt sell the 24 or 21" bag... I will have to buy somewhere else.
Makes me very sad because it is beautiful, and appears very well made :("