"I needed a messenger bag that could carry the usual purse items--wallet, check book, Smartphone, cosmetics case, keys, sunglasses--and accommodate (via expansion) my lunch tote, work shoes and, on occasion, Pilates wear. I did not want a laptop messenger or one that had multiple storage compartments as I don't carry my laptop to work, and I find all those pockets/pouches for accessories more frustrating than useful. Just more compartments to go through when I'm frantically searching for my keys, phone, etc. The Madhouse Expandable is lightweight and commodious. The wide strap with the non-slip rubber grip does not cut into my scapula or clavicle. And I don't have to worry about fabric abrasion and pilling because the crinkle nylon glides smoothly across my coat and clothes. Always know where my keys are (hanging from the key fob) and where my ID and phone are (in the outside zippered compartment). And speaking of zippers, the zippers and pulls are large, sturdy and glide easily. This is especially important for me as I have limited dexterity because of hand injury and surgery. One negative--the VELCRO! Would have preferred plastic snap clasps or magnetic closures. I've ruined two cashmere sweaters and pulled threads on numerous clothes by catching them on the Velcro. I'm considering refitting the bag with clasps or magnets."
"Great bag. I use it for school and I can carry many books. It also can expand if you need more room, but does not look bulky. Also has pockets to put personal stuff and key holder. The velcro closure stays secure.
Strap is comfortable even when heavy."
"It's really great. It's cute and there's plenty of room inside. It's good for students because on those days when you need to take a lot of books home the bag gets a lot bigger when expanded. It's also easy to clean and when it rains your books do not get wet. The monkey is a bonus also."