"This bag has a great idea behind it. I was so hopeful to find a bag that had everything I needed. It's been less than a year and here are my thoughts. The wheel base is not large enough. The bag droops to the front and falls over a lot. If the base was 2 inches larger then the front of the bag would not sag to the floor. The quality as been great.... until now. I travel a lot for my occupation, which means I use this bag quite often. Just last week (6-3-2016)the main zipper to hold my laptop in broke which allowed my laptop to fall out. It appears some of the teeth on the zipper came out, which is just an manufacturing defect. I have reached out to eBags and Samsonite to see if they will repair this since it has been less than a year." Show More

"I picked up this bag for a recent business trip to China. Several annoying issues will force me to not use it any more: I found it to be too bulky for most overhead bins on airplanes and trains. The laptop sleeve does not extend across the entire width, so when items are in the main compartment, they have a tendency to restrict the ease of inserting the laptop into the sleeve. The flap to cover the backpack straps when they are not being used is not held in place with enough velcro, it would be better if it zipped in place." Show More

"When I needed a replacement, this was the closet item I could find to the eBags "Router" laptop bag. I like lots of things about the MVS, but the Router had a better layout. NOTE: The laptop "sleeve" isn't the full width of the bag. My 15" Dell is a tight fit, and items in the main compartment can interfere with sliding it in and out. Best (for some) new element: Four full-castoring wheels allow the bag to glide along any hard, smooth surface. Most missed element from the Router: The full-height narrow zippered pockets on either side of the handle. One held all my laptop accessories, the other held my travel umbrella. No place comparable with the MVS." Show More

"Samsonite thought of everything. I was so excited to receive this, pockets for water, id's the computer fits in an outside pocket so I don't have to unpack the whole inside to get to it, simply slips out of a very well protected sleeve, but plenty of room on the inside for files, spare set of clothes, pockets for cords, wallet, planner.. they really thought this one through for a traveling business person that wanted a more leisure look. WOW WOW WOW..." Show More

"I bought two of these as backpacks for my sons in elementary & JHS. I bought them around post mid academic year. There was about 3-4 months of use 5 days a week. The design and compartments are perfect. By the end of the school year I have wear at the rear base of both products; to the point that the material is worn down to expose the plastic base. One is worse than the other but both are damaged even though it's above the level of where the plastic that attaches the wheels are. Never mind the price, being Samsonite and having a 3 yr warranty figured into my purchasing these specific models. I don't know where or how to repair and customer service was (sight unseen mind you I offered to send in pics) clear about trying to blame it on "wear" so that the warranty doesn't activate and is thus my problem. I've purchased cheap backpacks at local stores that lasted more than one year let alone only a few months.I am disappointed to say the least. I do not own a car and the closest authorized shop is inaccessible except by car. Customer service left a poor taste in my mouth as an informed consumer I feel strongly they are bouncing me around. I called you, they said call Samsonite etc. Round and round and my son's don't have the quality I expected from this purchase. Any suggestions, help or decent customer service would be much appreciated. Especially since there are some other items I am looking to purchase from your site for myself. I feel if I do and they are of poor quality too then the old adage "fool me once shame on you, fool me twice shame on me". I'd like to continue to do business with you. The backpack situation is unacceptable though. 3.5 months? Really?" Show More

"This is a well designed bag that makes it easy to stay organized while traveling. Love the small outside pockets for keeping cell phone, charger, passport/boarding pass handy. However, I hate the fact that it will not fit under the seat on an airplane, even when half empty. This could be a real problem if there is not enough space in the overhead bins -- what if you have your laptop in it and get told you have to check the bag?" Show More

"Bought this for my daughter who just started middle school. She loves the numerous pockets that allow her to organize everything. There are 2 zippered side pockets for water bottles that is very spacious to fit different sizes. The backpack can hold quite a large amount of books, folders etc and even her lunch bag. When fully packed, it doesn't really fit into the floor of the back seat, have to put it in the trunk. It is quite sturdy, of very good material. The wheels work really well, and the single handle is adjustable to 2 heights which is great for kids. Will wait and see about durability, very happy with it so far!" Show More

"Not a good fit in overhead compartment of airplane. Wheels don't always work; get stuck." Show More

"The wheels do not spin except to take the bag in a circle, it has to be pulled behind me like a regular wheeled backpack." Show More

"I bought backpack for my 9 yr. son. I am very happy with it and so is my son. He carries a lot of books and its very durable. It doesn't topple over. The wheels are able to handle the rough paths my son takes and very easy to maneuver. I would highly recommend this backpack." Show More