"This is a great backpack, but there are a few concerns. 1. This is a popular item, I've seen people actually grab the wrong one at security and at the library, on the bus, whatever. Point: customize or put tags on yours to reduce mix ups. 2. The fold flat feature is great for security, however, if you don't have the zippers all the way up, it is easy to walk away and the entire bag flips open, spilling the contents everywhere. Point: make sure you have all zippers closed before going anywhere. 3. It is easy for things to fall down to the bottom of the various comparments. Point: hang a little micro flashlight on on the tie downs so you can find things. But that's it. The side pouches hold water and drinks. The various top pouches that have holes for headphones to snake through. I could go on all day. This is a GREAT backpack, but be careful about the 3 things I listed before you buy it." Show More

"This is a sturdy, well made bag and feels comfortable on my back. Overall, I am very happy with the bag. A word of warning. The mesh pocket just inside the main compartment of the bag seems like an ideal place to keep necessary documents. It is very conveniently located. However, it is also very easy for a thief to get to. I know this from experience. I suggest you avoid putting anything valuable in this convenient mesh pocket. " Show More

"Used to love this backpack. We've bought it for both boys and they love it. But the last one we bought did NOT last at all. The fabric ripped after 2 weeks of normal use. I'm sure it was just a defective backpack out of the lot. Contacted the company multiple times since it had a 5-year warranty. ZERO RESPONSE after multiple emails. Nice going. Done buying SwissGear backpacks." Show More

"This bag was an absolute piece of garbage, I purchased this to replace an older Swiss Gear bag that I had used for about 7 years with only minimal wear. I used this for about a month and a half before it started to separate at the seams. As it turns out, SwissGear isn't an actual manufacturer. Instead, they license their name and designs to third parties to manufacture them and re-sell them, so there's no consistency among swissgear products. I learned this when I tried to open a warranty claim on my 7 year old bag (since it had a lifetime warranty) and swissgear told me that the manufacturer who was responsible for the warranty was no longer in business. The older bag I had purchased from a major electronics retailer, and it was of extremely high quality. This bag, an "eBags exclusive" literally fell apart at the seams after 6 weeks of daily use and I had to switch back to the old bag. " Show More

"Bought this along with the Swiss Gear carry-on 4 wheel roller; IMHO this is a better travel companion, even though you are giving up a bit of room. The organization of the bag is it's main feature, along with a light, sturdy build, plenty of expandable pockets to hold more than you would think at first glance, and a laptop compartment that is padded for additional protection. TSA can inspect without disturbing the rest of the bag (the Kindle pocket is a nice touch), and I have found it convenient to pre-pack the bag with my Coolpix, powerstrip and power converter. Pockets are deeper than you would first expect, zippers are nice and sturdy; overall a very nice bag." Show More

"Love the Swiss backpacks. Lots of compartments for organization. It was my companion bag for our 10 day Italy trip. The medium Ebag cube fit perfectly in the laptop compartment along with a pullover. It was loaded down and the straps were still comfortable. Sturdy. As with all the Swiss backpacks the top handle is easy to grab, and actually designed to lift the bag not just for looks as with some other brand's bags. " Show More

"I bought this bag to lug around my 17 inch laptop safely around school. This bag is perfect for that. The computer section is separate from the rest of the bag and well padded. When the bag is sitting on the ground my laptop rests on padding inside the bag, not just a single layer of fabric, as in other "laptop" bags. The bag is very sturdy and well made. I have never felt like I was over packing it. There have been times when I cart two 17 inch laptops around and the bag does fine. The various pockets are handy, the side pockets are the perfect size for laptop chargers. I took a star off because I wish that one of the large side pockets were split into two smaller pockets to accommodate more neat storage of smaller cords and chargers. The negatives to this bag are it's size. If you do not need a bag this large, opt for a smaller bag. By its self, the bag is pretty heavy. I see is weight as proof of its sturdy construction. When I bought a 17 inch computer, I understood that finding a back pack to carry it in would be hard and heavy, but I love this bag. All in all this bag is well made and perfect for what I bought it for. The bag holds a ton, is comfortable and well designed." Show More

"It tore already. I called your group re repair and your folks gave me the "well it is not guaranteed", "need to see it".... I will go to LL Bean for my next product. I don't have the time to jump through hoops for a relatively expensive item." Show More

"This bag is fantasticly huge! I am an engineering student who spends all day on campus with books, 17" laptop, various cords, large graphing calculator, etc. This bag has far exceeded my expectations and has out performed every other bag ive owned. Even with my large laptop in the bag, i can hardly tell a difference in the amount of room available for books or anything else. There are plenty of padded pockets for ANYTHING you could possibly need to take with you. If you have ever owned a bag in which you cannot fit all of your stuff this is the bag for you." Show More

"I bought this computer backpack for my husband to transport his laptop to and from work. It is really well made and we both loved the organizational design. Lots of pockets that are actually useful. We recently took a trip to South Africa and brought my laptop (for my photography) and found this backpack to be indispensable. We carried all our electronics in it along with my laptop. It's designed to unzip all the way around in the middle and open flat displaying the laptop through a window. This became one of our favorite features! We traveled through several airports, translated lots of security checkpoints, and this feature worked like a charm. For the whole trip, I believe we only had to take the laptop out of the bag once! That made getting through security so much easier. I'm so glad we got this backpack! I definitely recommend it for just the wonderful organizational design and quality build, but also highly recommended for travel as well." Show More